Video Transcript

  • If you can't remember the password to your Account select 'Retrieve Password.'
  • Enter your email address.
  • Answer the secret question.
  • If you forgot the answer, contact customer service for further assistance.
  • Now the system will send you an email to set a new password.
  • Enter a new password.
  • The notification will change to indicate when the password is strong.
  • Your password has been set and now you can use the new password to login.
  • To retrieve your password go to