FAQs

HIePRO is the State of Hawaii eProcurement system, a system for issuing solicitations, receiving responses, and issuing notices of award.

HIePRO has many features and is maintained and hosted by the Hawaii Information Consortium.

Price and vendor list contracts are not on HIePRO. State and county agencies continue following the instructions of the particular price/vendor list contract.

Solicitations conducted by SPO to create statewide price or vendor list contacts are conducted on HIePRO.

Solicitations open to all vendors and all awards issued on HIePRO are viewable without logging in.

Vendors must log in to:

  • submit a response to a solicitation;
  • submit and view questions; and
  • answers and view the abstract of bids or quotes submitted after submittal deadline.

There is no cost for vendors to register or to submit quotes or bids.

However upon award, the awarded vendor must pay Hawaii Information Consortium, LLC (HIC) .75% of the award or original estimated award amount, capped at $5,000, within 30 days.

Still have questions? Read more FAQs on the SPO website.