Video Transcript

  • Send an announcement.
  • If you are assigned as a department administrator in HIePRO then you are automatically assigned as a department administrator in HANDS.
  • In HANDS you have the ability to send announcements to users within your department.
  • To begin, go to hands.ehawaii.gov.
  • Login with your administrator account.
  • Select 'Announcements.'
  • Select 'Add New.'
  • Select the users you would like to receive this announcement.
  • You have the option of sending to ALL users or you can select one or more roles to send to.
  • It is important to note that you will ONLY be able to send announcements to users within your department.
  • Enter the subject and description.
  • This announcement will be sent as an email exactly as it is typed here so be sure you are accurate.
  • Include contact information if you expect a response.
  • You have the option to send the announcement immediately or schedule it to be sent at a future date and time.
  • Once complete, submit.
  • Duplicate an announcement.
  • You have the ability to duplicate an existing announcement instead of creating a brand new one.
  • To begin, select the announcement you want to duplicate.
  • Scroll to the bottom and select 'Duplicate.'
  • You can add or remove users, edit the text, or adjust when the announcement should be sent.
  • Once complete, submit.
  • Edit an announcement.
  • You will only be able to edit an announcement if it was scheduled for a future date and time.
  • To begin, select the announcement you want to edit.
  • Scroll to the bottom and select 'Edit.'
  • Make the necessary changes to the announcement.
  • You are able to edit any of the fields.
  • Once complete, select 'Update.'
  • Cancel an announcement.
  • You will only be able to cancel an announcement if its scheduled for a future date and time.
  • To begin, select the announcement you want to cancel.
  • Scroll to the bottom and select 'Cancel.'
  • Confirm you want to cancel this announcement.
  • To manage announcements go to hands.ehawaii.gov.