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B26002161 DHS Communications Support Services

General Information
Solicitation Number
B26002161version:    01
Status
Released
Department
Human Services
Division
Social Services Division
Islands (where the work/delivery is to be performed)
Statewide
Category
Services
Release Date
03/23/2026
Amendment Date & Time
04/03/2026 12:30 PM
Amendment Reason
Please review the attached Addendum in its entirety- Addendum 1 _SSD_26_POS_9882 DHS Communications and Support Services. The reasons for the addendum was to clarify 5.1. CONTRACTOR REQUIERMENTS. 5.1.2. and to update procurement timeframe.
Offer Due Date & Time
04/14/2026 04:30 PM
Description
The purpose of this service is to assess and develop communications management programs, internal communication programs, and culturally informed communications. The service will focus on enhancing public awareness of DHS services, maintaining public media relations, and fostering public trust.
Contact Person
Selman, Joshua
Email
jselman@dhs.hawaii.gov
Phone
-8085865245
General Comments
Procurement Officer
Joshua Selman
Attachments
103D Special Conditions SSD_26_POS_9882.pdf
Addendum 1 _SSD_26_POS_9882 DHS Communications and Support Services.pdf
AG-008 103D General Conditions (1.10.23).pdf

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Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility of this Solicitation (Including the appendices and exhibits to this Document, and any other document related to this Solicitation), to: Selman, Joshua.

B26002161 DHS Communications Support Services

Line Items
#
Title
Quantity
Unit of Measure
Commodity Code
 

1
Total Bid costs for Annual costs
1
YEAR
624110 

Code Table
Commodity Code Description
624110 Child welfare services
General
Quantity
1
Unit of Measure
YEAR
Title
Total Bid costs for Annual costs
Description
Interested Bidders must review the IFB in its entirety, complete and submit attachments. These Attachments will be utilized to assess CONTRACTOR requirements and BID COST.
Attachments

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Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility of this Solicitation (Including the appendices and exhibits to this Document, and any other document related to this Solicitation), to: Selman, Joshua.

B26002161 DHS Communications Support Services

Instructions
  • QUESTIONS ABOUT THIS SOLICITATION: Unless otherwise indicated, questions regarding this solicitation must be directed to the Buyer listed.
  • HAWAII GENERAL EXCISE TAX (GET): Unless otherwise stated in this solicitation, vendors shall include all applicable taxes in the price submitted. The Hawaii General Excise Tax (GET) shall not exceed 4.712% for the islands of Oahu, Kauai , Hawaii, and Maui.
  • ADDITIONAL FEES AND CHARGES: Vendors shall include all applicable fees, charges, surcharges, shipping/handling, delivery, or any other charges associated with this solicitation in the price submitted.
  • VENDOR REGISTRATION IN HAWAII COMPLIANCE EXPRESS (HCE) : Vendors can register at https://vendors.ehawaii.gov/hce via an annual subscription fee and should subscribe prior to responding to a solicitation. For more information visit the HCE Section of the FAQs at http://spo.hawaii.gov/faqs/#tabs-4.
  • VENDOR COMPLIANCE – PAPER DOCUMENTS : Vendors not utilizing HCE shall provide paper certificates that must be valid at the time of award. All applications for applicable clearances are the responsibility of the vendor, who must be compliant pursuant to HRS§103D-310(c) with the chapters 1) Chapter 237, General Excise Tax Laws; 2) Chapter 382, Hawaii Employment Security Law; 3)Chapter 386, Worker’s Compensation Law; 4) Chapter 392, Temporary Disability Insurance; 5)Chapter 393, Prepaid Health Care Act; and 6) §103D-310(c), Certificate of Good Standing (COGS) for entities doing business in the State. Upon receipt of compliance paper documents (A-6, LIR#27, COGS), the purchasing agency reserves the right to verify their validity with the respective issuing agency.
  • VENDOR NON-COMPLIANCE : NON-COMPLIANCE may result in a vendor not receiving an award, delay of payment, or cancellation of award. If the vendor does not maintain timely compliance, which is the vendor’s responsibility, an offer otherwise deemed responsive and responsible may not be awarded. State agencies may check for compliance at any time.
  • TRANSACTION FEES: The awarded vendor shall pay a transaction fee of 0.75% (.0075) of the award, not to exceed $5,000 for each award. This transaction fee shall be based on the original award amount and the awarded vendor shall be responsible for payment of the fee to Tyler Hawaii, the vendor administering the HIePRO. Payment must be made to Tyler Hawaii within thirty (30) days of receipt of invoice. The invoice is generated based on the date the award is posted.
  • OFFER DEEMED FIRM/AUTHORITY TO SUBMIT OFFER: Submission of an electronic response to the State of Hawaii constitutes and shall be deemed an offer to sell the specified goods and/or services to the State of Hawaii at the price shown in the response and under the State's Terms and Conditions. The electronic response submitter certifies that he/she is authorized to sign the response for the submitting vendor and that the response is made without connection with any person, firm, or corporation making a response for the same goods and/or services and is in all respects fair and without collusion or fraud.
  • COMPLIANCE AND DOCUMENTATION: Vendors are required to be compliant with all appropriate state and federal statutes. Proof of compliance is required through HCE or via paper documentation.
  • RESPONSE TO THIS SOLICITATION: Only responses submitted through HIePRO shall be considered for award.