B26001292 Oracle Database Maintenance and Support Services
General Information
Solicitation Number
B26001292version:
02
Status
Closed
Department
Corrections and Rehabilitation
Division
Administrative Services Office
Islands (where the work/delivery is to be performed)
Oahu
Category
Services
Release Date
01/06/2026
Amendment Date & Time
01/16/2026 06:00 PM
Amendment Reason
AMENDMENT 2: Adds Liability and Auto Insurance Coverages; and changes the Offer Due Date from 1/20/26 to 1/23/26.
Offer Due Date & Time
01/23/2026 02:00 PM
Description
Provide Oracle Database Maintenance support services.
Contact Person
Yamamoto, Marc
Email
marc.s.yamamoto@hawaii.gov Phone
808-587-1215
General Comments
Procurement Officer
Marc S Yamamoto
Attachments
ITSupportforOffendertrakOracle.pdf B26001292_AMD_2.pdf AG-008 103D General Conditions (1.10.23).pdf
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Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility
of this Solicitation (Including the appendices and exhibits to this Document, and any other document related
to this Solicitation), to: Yamamoto, Marc.
B26001292 Oracle Database Maintenance and Support Services
Line Items
Code Table
General
Quantity
12
Unit of Measure
MONTH
Title
Monthly support fee
Description
Monthly support fee includes 8 hours of support during regular business hours (8:00 am upto 4:00 pm, HST)
Attachments
Print
Code Table
General
Quantity
8
Unit of Measure
HOUR
Title
Hourly rate for additional support services
Description
Additional support service hours maybe for Offendertrak, Inmate Trust Account, or cleansing of data. 8 hours is an estimate and may be more or less depending on the incident or service.
Attachments
Print
Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility
of this Solicitation (Including the appendices and exhibits to this Document, and any other document related
to this Solicitation), to: Yamamoto, Marc.
B26001292 Oracle Database Maintenance and Support Services
Instructions
VENDOR NON-COMPLIANCE : NON-COMPLIANCE may result in a vendor not receiving an award, delay of payment, or cancellation of award. If the vendor does not maintain timely compliance, which is the vendor’s responsibility, an offer otherwise deemed responsive and responsible may not be awarded. State agencies may check for compliance at any time.HAWAII GENERAL EXCISE TAX (GET) : Unless otherwise stated in this solicitation, vendors shall include all applicable taxes in the price submitted. The Hawaii General Excise Tax (GET) shall not exceed 4.712% for the islands of Oahu, Kauai , Hawaii, and Maui. ADDITIONAL FEES AND CHARGES : Vendors shall include all applicable fees, charges, surcharges, shipping/handling, delivery, or any other charges associated with this solicitation in the price submitted.Bid Items : Vendors shall provide a quote of all bid items in order to qualify for an award.VENDOR COMPLIANCE – PAPER DOCUMENTS : Vendors not utilizing HCE shall provide paper certificates that must be valid at the time of award. All applications for applicable clearances are the responsibility of the vendor, who must be compliant pursuant to HRS§103D-310(c) with the chapters 1) Chapter 237, General Excise Tax Laws; 2) Chapter 382, Hawaii Employment Security Law; 3)Chapter 386, Worker’s Compensation Law; 4) Chapter 392, Temporary Disability Insurance; 5)Chapter 393, Prepaid Health Care Act; and 6) §103D-310(c), Certificate of Good Standing (COGS) for entities doing business in the State. Upon receipt of compliance paper documents (A-6, LIR#27, COGS), the purchasing agency reserves the right to verify their validity with the respective issuing agency. COMMERCIAL GENERAL LIABILITY AND AUTOMOBILE INSURANCE : REFER TO AMENDMENT NO. 2Contract Term : The resultant contract award may be extended for an additional two, twelve month periods, subject to availability of funds and prior written mutual agreement.RESPONSE TO THIS SOLICITATION : Only responses submitted through HIePRO shall be considered for award.QUESTIONS ABOUT THIS SOLICITATION : Unless otherwise indicated, questions regarding this solicitation must be directed to the Buyer listed.VENDOR REGISTRATION IN HAWAII COMPLIANCE EXPRESS (HCE) : Vendors can register at https://vendors.ehawaii.gov/hce via an annual subscription fee and should subscribe prior to responding to a solicitation. For more information visit the HCE Section of the FAQs at http://spo.hawaii.gov/faqs/#tabs-4.TRANSACTION FEES : The awarded vendor shall pay a transaction fee of 0.75% (.0075) of the award, not to exceed $5,000 for each award. This transaction fee shall be based on the original award amount and the awarded vendor shall be responsible for payment of the fee to Tyler Hawaii, the vendor administering the HIePRO. Payment must be made to Tyler Hawaii within thirty (30) days of receipt of invoice. The invoice is generated based on the date the award is posted.OFFER DEEMED FIRM/AUTHORITY TO SUBMIT OFFER : Submission of an electronic response to the State of Hawaii constitutes and shall be deemed an offer to sell the specified goods and/or services to the State of Hawaii at the price shown in the response and under the State's Terms and Conditions.
The electronic response submitter certifies that he/she is authorized to sign the response for the submitting vendor and that the response is made without connection with any person, firm, or corporation making a response for the same goods and/or services and is in all respects fair and without collusion or fraud.COMPLIANCE AND DOCUMENTATION : Vendors are required to be compliant with all appropriate state and federal statutes. Proof of compliance is required through HCE or via paper documentation.
