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P26001281 RFP J26248-Collection of Delinquent Accts Owed to the Judiciary

General Information
Solicitation Number
P26001281version:    01
Status
Closed
Department
Judiciary
Division
Administration
Islands (where the work/delivery is to be performed)
Statewide
Category
Goods and Services
Release Date
12/09/2025
Amendment Date & Time
01/09/2026 11:00 AM
Amendment Reason
ADDENDUM NO. 1 - Update RFP to reflect the responses provided questions submitted. 1. Removing the Offer Checklist requirement under RFP Section 5.3.1, Attachments, a. Offer Checklist. 2. Revising RFP Section 5.5.10(a) to provide the most recent five (5) in-state and five (5) out of state clients. 3. Revise proposal submittal due date and time to January 9, 2026, at 3:30 PM.
Offer Due Date & Time
01/09/2026 03:30 PM
Description
The Judiciary is requesting proposals from qualified, bonded collection entities to collect amounts owed to the Judiciary, including, but not limited to: delinquent penalties, fines, sanctions, surcharges, fees, court costs and restitution.

The successful Offeror will also be required to keep and maintain records of all assigned accounts, and to provide status reports of these accounts.
Contact Person
Kimura, Kelly
Email
kelly.y.kimura@courts.hawaii.gov
Phone
808-538-5805
General Comments
The Judiciary, State of Hawai'i invites Offerors to submit a written proposal for Collection of Delinquent Accounts Owed to the Judiciary, State of Hawai'i. The Judiciary is requesting proposals from qualified, bonded collection entities to collect amounts owed to the Judiciary, including, but not limited to: delinquent penalties, fines, sanctions, surcharges, fees, court costs and restitution.

The successful Offeror will also be required to keep and maintain records of all assigned accounts, and to provide status reports of these accounts.

The collection needs of the Judiciary may be characterized as moderate level receivables. Ages of the accounts will vary.

A successful proposal will demonstrate Offeror’s ability to provide immediate and consistent efforts in collecting delinquent judgments. Maximizing the Judiciary’s recovery rate through an expanded collection programs will improve the Judiciary’s image, preserve integrity of the system and advance the administration of justice.

Documents contained in Section Nine of RFP J26248 is required to be submitted, in HIePRO, along with the proposal. Failure to submit the required documents may result in being deemed unresponsive.

Proposals shall be submitted through HIePRO. Only proposals submitted through HIePRO shall be considered for award.
Procurement Officer
Ms. Ni Ho
Attachments
RFP J26248.pdf
103D JUD General Conditions October 2023.pdf
Procedural Requirements.pdf
Hawaii Judiciary Policy Discrimination Harassment Free Workplace.pdf
RFP J26248 ADDENDUM NO 1.pdf


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Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility of this Solicitation (Including the appendices and exhibits to this Document, and any other document related to this Solicitation), to: Kimura, Kelly.

P26001281 RFP J26248-Collection of Delinquent Accts Owed to the Judiciary

Line Items
#
Title
Quantity
Unit of Measure
Commodity Code
 

1
RFP J26248-Collection of Delinquent Accts Owed to the Judiciary
1
JOB
561440, 561440, 561440, 561440, 561440, 561440, 561440 

Code Table
Commodity Code Description
561440 Bill collection services
561440 Collection agencies
561440 Collection agencies, accounts
561440 Credit arrears collection services
561440 Debt collection services
561440 Delinquent account collection services
561440 Account collection services
General
Quantity
1
Unit of Measure
JOB
Title
RFP J26248-Collection of Delinquent Accts Owed to the Judiciary
Description
See RFP J26248 for further details.
Attachments

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Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility of this Solicitation (Including the appendices and exhibits to this Document, and any other document related to this Solicitation), to: Kimura, Kelly.

P26001281 RFP J26248-Collection of Delinquent Accts Owed to the Judiciary

Instructions
  • HAWAII GENERAL EXCISE TAX (GET): Unless otherwise stated in this solicitation, vendors shall include all applicable taxes in the price submitted. The Hawaii General Excise Tax (GET) shall not exceed 4.712% for the islands of Oahu, Kauai , Hawaii, and Maui.
  • ADDITIONAL FEES AND CHARGES: Vendors shall include all applicable fees, charges, surcharges, shipping/handling, delivery, or any other charges associated with this solicitation in the price submitted.
  • QUESTIONS ABOUT THIS SOLICITATION: Enter questions about this solicitation in the Question & Answer tab in HIePRO.
  • QUESTIONS ABOUT THIS SOLICITATION: Unless otherwise indicated, questions regarding this solicitation must be directed to the Buyer listed.
  • PROPOSAL SUBMITTAL - RFP SECTION 9: Documents contained in Section Nine of RFP J26248 is required to be submitted, in HIePRO, along with the proposal. Failure to submit the required documents may result in being deemed unresponsive.
  • VENDOR COMPLIANCE – PAPER DOCUMENTS : Vendors not utilizing HCE shall provide paper certificates that must be valid at the time of award. All applications for applicable clearances are the responsibility of the vendor, who must be compliant pursuant to HRS§103D-310(c) with the chapters 1) Chapter 237, General Excise Tax Laws; 2) Chapter 382, Hawaii Employment Security Law; 3)Chapter 386, Worker’s Compensation Law; 4) Chapter 392, Temporary Disability Insurance; 5)Chapter 393, Prepaid Health Care Act; and 6) §103D-310(c), Certificate of Good Standing (COGS) for entities doing business in the State. Upon receipt of compliance paper documents (A-6, LIR#27, COGS), the purchasing agency reserves the right to verify their validity with the respective issuing agency.
  • VENDOR NON-COMPLIANCE : NON-COMPLIANCE may result in a vendor not receiving an award, delay of payment, or cancellation of award. If the vendor does not maintain timely compliance, which is the vendor’s responsibility, an offer otherwise deemed responsive and responsible may not be awarded. State agencies may check for compliance at any time.
  • COMPLIANCE AND DOCUMENTATION: Vendors are required to be compliant with all appropriate state and federal statutes. Proof of compliance is required through HCE or via paper documentation.
  • VENDOR REGISTRATION IN HAWAII COMPLIANCE EXPRESS (HCE) : Vendors can register at https://vendors.ehawaii.gov/hce via an annual subscription fee and should subscribe prior to responding to a solicitation. For more information visit the HCE Section of the FAQs at http://spo.hawaii.gov/faqs/#tabs-4.
  • TRANSACTION FEES: The awarded vendor shall pay a transaction fee of 0.75% (.0075) of the award, not to exceed $5,000 for each award. This transaction fee shall be based on the original award amount and the awarded vendor shall be responsible for payment of the fee to Tyler Hawaii, the vendor administering the HIePRO. Payment must be made to Tyler Hawaii within thirty (30) days of receipt of invoice. The invoice is generated based on the date the award is posted.
  • RESPONSE TO THIS SOLICITATION: Only responses submitted through HIePRO shall be considered for award.
  • OFFER DEEMED FIRM/AUTHORITY TO SUBMIT OFFER: Submission of an electronic response to the State of Hawaii constitutes and shall be deemed an offer to sell the specified goods and/or services to the State of Hawaii at the price shown in the response and under the State's Terms and Conditions. The electronic response submitter certifies that he/she is authorized to sign the response for the submitting vendor and that the response is made without connection with any person, firm, or corporation making a response for the same goods and/or services and is in all respects fair and without collusion or fraud.