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Q26001103 Process Server Services

General Information
Solicitation Number
Q26001103version:    01
Status
Awarded
Department
DHS- Hawaii Public Housing Authority
Division
DHS- Hawaii Public Housing Authority
Islands (where the work/delivery is to be performed)
Hawaii, Oahu
Category
Services
Release Date
11/17/2025
Amendment Date & Time
11/24/2025 01:00 PM
Amendment Reason
This Addendum No. 1 is: 1) to revise the service locations to reflect Oahu and Hawaii Island only, delete Exhibit 1 - Service Locations by Geographical Area and replace with Exhibit 1a - Service Locations for Oahu and Hawaii Island; 2) change the line items to reflect Oahu and Hawaii Island with new estimated quantities for each; and 3) amend the quote due date to November 25, 2025, 2pm.
Offer Due Date & Time
11/25/2025 02:00 PM
Description
Process server services for the Hawaii Public Housing Authority for the period effective 12/1/2025 to 6/30/2026. Please see attached Exhibit 1a for Service Locations for Oahu and Hawaii Island.
Contact Person
Wong, Tammie
Email
tammie.y.wong@hawaii.gov
Phone
808-832-6071
General Comments
This is an estimated quantity unit price purchase agreement.
Procurement Officer
Rick T. Sogawa
Attachments
Exhibit 1a Service Locations for Oahu and Hawaii Island.pdf


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Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility of this Solicitation (Including the appendices and exhibits to this Document, and any other document related to this Solicitation), to: Wong, Tammie.

Q26001103 Process Server Services

Line Items
#
Title
Quantity
Unit of Measure
Commodity Code
 

1
Legal Document Delivery - Oahu Locations
1292
EACH
541199, 541199 

Code Table
Commodity Code Description
541199 Process server services
541199 Process serving services
General
Quantity
1292
Unit of Measure
EACH
Title
Legal Document Delivery - Oahu Locations
Description
Delivery of legal documents to tenants, documents to include without limitation Findings and Fact, Conclusions of Law, Decision and Order, Subpoena, and Posting of Notice of Hearing. See Exhibit 1a for service locations.
Attachments

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2
Writ of Possession Services - Oahu Locations
360
HOUR
541199, 541199 

Code Table
Commodity Code Description
541199 Process server services
541199 Process serving services
General
Quantity
360
Unit of Measure
HOUR
Title
Writ of Possession Services - Oahu Locations
Description
Services to enforce the Writ of Possession. See Exhibit 1a for service locations.
Attachments

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3
Mileage - Oahu Locations
9600
EACH
541199, 541199 

Code Table
Commodity Code Description
541199 Process server services
541199 Process serving services
General
Quantity
9600
Unit of Measure
EACH
Title
Mileage - Oahu Locations
Description
Mileage rate for services related to process server services. See Exhibit 1a for Service Locations.
Attachments

Print

4
Legal Document Delivery - Hawaii Island Locations
189
EACH
541199, 541199 

Code Table
Commodity Code Description
541199 Process server services
541199 Process serving services
General
Quantity
189
Unit of Measure
EACH
Title
Legal Document Delivery - Hawaii Island Locations
Description
Delivery of legal documents to tenants, documents to include without limitation Findings and Fact, Conclusions of Law, Decision and Order, Subpoena, and Posting of Notice of Hearing. See Exhibit 1a for Service Locations.
Attachments

Print

5
Writ of Possession Services - Hawaii Island Locations
29
HOUR
541199, 541199 

Code Table
Commodity Code Description
541199 Process server services
541199 Process serving services
General
Quantity
29
Unit of Measure
HOUR
Title
Writ of Possession Services - Hawaii Island Locations
Description
Services to enforce the Writ of Possession. See Exhibit 1a for service location.
Attachments

Print

6
Mileage - Hawaii Island Locations
774
EACH
541199, 541199 

Code Table
Commodity Code Description
541199 Process server services
541199 Process serving services
General
Quantity
774
Unit of Measure
EACH
Title
Mileage - Hawaii Island Locations
Description
Mileage rate for services related to process server services. See Exhibit 1a for Service Locations.
Attachments

Print

Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility of this Solicitation (Including the appendices and exhibits to this Document, and any other document related to this Solicitation), to: Wong, Tammie.

Q26001103 Process Server Services

Instructions
  • TRANSACTION FEES: The awarded vendor shall pay a transaction fee of 0.75% (.0075) of the award, not to exceed $5,000 for each award. This transaction fee shall be based on the original award amount and the awarded vendor shall be responsible for payment of the fee to Tyler Hawaii, the vendor administering the HIePRO. Payment must be made to Tyler Hawaii within thirty (30) days of receipt of invoice. The invoice is generated based on the date the award is posted.
  • OFFER DEEMED FIRM/AUTHORITY TO SUBMIT OFFER: Submission of an electronic response to the State of Hawaii constitutes and shall be deemed an offer to sell the specified goods and/or services to the State of Hawaii at the price shown in the response and under the State's Terms and Conditions. The electronic response submitter certifies that he/she is authorized to sign the response for the submitting vendor and that the response is made without connection with any person, firm, or corporation making a response for the same goods and/or services and is in all respects fair and without collusion or fraud.
  • VENDOR REGISTRATION IN HAWAII COMPLIANCE EXPRESS (HCE) : Vendors can register at https://vendors.ehawaii.gov/hce via an annual subscription fee and should subscribe prior to responding to a solicitation. For more information visit the HCE Section of the FAQs at http://spo.hawaii.gov/faqs/#tabs-4.
  • RESPONSE TO THIS SOLICITATION: Only responses submitted through HIePRO shall be considered for award.
  • VENDOR COMPLIANCE – PAPER DOCUMENTS : Vendors not utilizing HCE shall provide paper certificates that must be valid at the time of award. All applications for applicable clearances are the responsibility of the vendor, who must be compliant pursuant to HRS§103D-310(c) with the chapters 1) Chapter 237, General Excise Tax Laws; 2) Chapter 382, Hawaii Employment Security Law; 3)Chapter 386, Worker’s Compensation Law; 4) Chapter 392, Temporary Disability Insurance; 5)Chapter 393, Prepaid Health Care Act; and 6) §103D-310(c), Certificate of Good Standing (COGS) for entities doing business in the State. Upon receipt of compliance paper documents (A-6, LIR#27, COGS), the purchasing agency reserves the right to verify their validity with the respective issuing agency.
  • VENDOR NON-COMPLIANCE : NON-COMPLIANCE may result in a vendor not receiving an award, delay of payment, or cancellation of award. If the vendor does not maintain timely compliance, which is the vendor’s responsibility, an offer otherwise deemed responsive and responsible may not be awarded. State agencies may check for compliance at any time.
  • HAWAII GENERAL EXCISE TAX (GET): Unless otherwise stated in this solicitation, vendors shall include all applicable taxes in the price submitted. The Hawaii General Excise Tax (GET) shall not exceed 4.712% for the islands of Oahu, Kauai , Hawaii, and Maui.
  • ADDITIONAL FEES AND CHARGES: Vendors shall include all applicable fees, charges, surcharges, shipping/handling, delivery, or any other charges associated with this solicitation in the price submitted.
  • QUESTIONS ABOUT THIS SOLICITATION: Enter questions about this solicitation in the Question & Answer tab in HIePRO.
  • ESTIMATED QUANTITY UNIT PRICE PURCHASE AGREEMENT: This is an estimated unit price purchase agreement. Services shall be billed to the Hawaii Public Housing Authority based on actual units of services rendered.
  • QUESTIONS ABOUT THIS SOLICITATION: Unless otherwise indicated, questions regarding this solicitation must be directed to the Buyer listed.
  • COMPLIANCE AND DOCUMENTATION: Vendors are required to be compliant with all appropriate state and federal statutes. Proof of compliance is required through HCE or via paper documentation.