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P26000188 RFP J26110- Pre-Eviction Mediation Services for the Judiciary

General Information
Solicitation Number
P26000188
Status
Awarded
Department
Judiciary
Division
Administration
Islands (where the work/delivery is to be performed)
Statewide
Category
Health and Human Services
Release Date
07/30/2025
Offer Due Date & Time
08/28/2025 12:00 PM
Description
Provide Hawaii landlords and tenants with neutral alternative dispute resolution (ADR) processes for early, party-driven, and efficient solutions for nonpayment of rent; and promote the use of ADR as an effective way to resolve disputes without litigation.
Contact Person
Kimura, Kelly
Email
kelly.y.kimura@courts.hawaii.gov
Phone
808-538-5805
General Comments
The Judiciary will use HlePRO to issue the RFP, receive proposals, and issue Addenda to the RFP. Addenda and the other information and materials shall be provided by the Judiciary through HlePRO, including additions or changes with respect to the dates in the Procurement Timetable. The Judiciary is not responsible for any delay or failure of any Applicant to receive any materials updated through the RFP Process on a timely basis.

RFP Orientation meeting will be conducted virtually through Microsoft Teams. Attendance is not required to submit a proposal. All questions pertaining to RFP J26110, including those about Terms and Conditions, must be submitted through HlePRO. Questions must be submitted by the question deadline date.

TAKE NOTE THE MANDATORY .75% (.0075) TRANSACTION FEE TO HAWAII INFORMATION CONSORTIUM, LLC DBA NIC HAWAII IS BASED ON SALES FOR AWARDS MADE IN HIEPRO. (DETAILED IN SECTION 1.8 ELECTRONIC PROCUREMENT)
Procurement Officer
Ni Ho
Attachments
RFP J26110.pdf


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Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility of this Solicitation (Including the appendices and exhibits to this Document, and any other document related to this Solicitation), to: Kimura, Kelly.

P26000188 RFP J26110- Pre-Eviction Mediation Services for the Judiciary

Line Items
#
Title
Quantity
Unit of Measure
Commodity Code
 

1
RFP J26110- Pre-Eviction Mediation for the Judiciary
1
JOB
541990, 541990, 926150, 624190, 922130, 541110, 926150, 541110 

Code Table
Commodity Code Description
541990 Mediation product services (except by lawyer, attorney, paralegal offices, family and social services)
541990 Arbitration and conciliation services (except by attorney, paralegal)
926150 Mediation and conciliation services, government
624190 Mediation, social service, family, agencies
922130 Attorney generals' offices
541110 Attorneys' offices
926150 Conciliation and mediation services, government
541110 Attorneys' private practices
General
Quantity
1
Unit of Measure
JOB
Title
RFP J26110- Pre-Eviction Mediation for the Judiciary
Description
Refer to the RFP document for details.
Attachments

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Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility of this Solicitation (Including the appendices and exhibits to this Document, and any other document related to this Solicitation), to: Kimura, Kelly.

P26000188 RFP J26110- Pre-Eviction Mediation Services for the Judiciary

Instructions
  • TRANSACTION FEES: The awarded vendor shall pay a transaction fee of 0.75% (.0075) of the award, not to exceed $5,000 for each award. This transaction fee shall be based on the original award amount and the awarded vendor shall be responsible for payment of the fee to Tyler Hawaii, the vendor administering the HIePRO. Payment must be made to Tyler Hawaii within thirty (30) days of receipt of invoice. The invoice is generated based on the date the award is posted.
  • OFFER DEEMED FIRM/AUTHORITY TO SUBMIT OFFER: Submission of an electronic response to the State of Hawaii constitutes and shall be deemed an offer to sell the specified goods and/or services to the State of Hawaii at the price shown in the response and under the State's Terms and Conditions. The electronic response submitter certifies that he/she is authorized to sign the response for the submitting vendor and that the response is made without connection with any person, firm, or corporation making a response for the same goods and/or services and is in all respects fair and without collusion or fraud.
  • RESPONSE TO THIS SOLICITATION: Only responses submitted through HIePRO shall be considered for award.
  • QUESTIONS ABOUT THIS SOLICITATION: Unless otherwise indicated, questions regarding this solicitation must be directed to the Buyer listed.
  • VENDOR COMPLIANCE – PAPER DOCUMENTS : Vendors not utilizing HCE shall provide paper certificates that must be valid at the time of award. All applications for applicable clearances are the responsibility of the vendor, who must be compliant pursuant to HRS§103D-310(c) with the chapters 1) Chapter 237, General Excise Tax Laws; 2) Chapter 382, Hawaii Employment Security Law; 3)Chapter 386, Worker’s Compensation Law; 4) Chapter 392, Temporary Disability Insurance; 5)Chapter 393, Prepaid Health Care Act; and 6) §103D-310(c), Certificate of Good Standing (COGS) for entities doing business in the State. Upon receipt of compliance paper documents (A-6, LIR#27, COGS), the purchasing agency reserves the right to verify their validity with the respective issuing agency.
  • VENDOR NON-COMPLIANCE : NON-COMPLIANCE may result in a vendor not receiving an award, delay of payment, or cancellation of award. If the vendor does not maintain timely compliance, which is the vendor’s responsibility, an offer otherwise deemed responsive and responsible may not be awarded. State agencies may check for compliance at any time.
  • COMPLIANCE AND DOCUMENTATION: Vendors are required to be compliant with all appropriate state and federal statutes. Proof of compliance is required through HCE or via paper documentation.
  • VENDOR REGISTRATION IN HAWAII COMPLIANCE EXPRESS (HCE) : Vendors can register at https://vendors.ehawaii.gov/hce via an annual subscription fee and should subscribe prior to responding to a solicitation. For more information visit the HCE Section of the FAQs at http://spo.hawaii.gov/faqs/#tabs-4.
  • QUESTIONS ABOUT THIS SOLICITATION: Enter questions about this solicitation in the Question & Answer tab in HIePRO.
  • HAWAII GENERAL EXCISE TAX (GET): Unless otherwise stated in this solicitation, vendors shall include all applicable taxes in the price submitted. The Hawaii General Excise Tax (GET) shall not exceed 4.712% for the islands of Oahu, Kauai , Hawaii, and Maui.
  • ADDITIONAL FEES AND CHARGES: Vendors shall include all applicable fees, charges, surcharges, shipping/handling, delivery, or any other charges associated with this solicitation in the price submitted.