Public Display Solicitation

 Return to Search Results

You must Log in with your eHawaii Account to respond to a solicitation.

Q25002548 RFQ 25-18 HTA Website Support Services

General Information
Solicitation Number
Q25002548
Status
Awarded
Department
Business, Economic Development, & Tourism
Division
Hawaii Tourism Authority
Islands (where the work/delivery is to be performed)
Statewide
Category
Goods and Services
Release Date
05/02/2025
Offer Due Date & Time
05/23/2025 02:00 PM
Description
The Hawai‘i Tourism Authority, an agency of the State of Hawai‘i, hereinafter referred to as the "Authority" or “HTA,” is issuing this request for quotations (RFQ) to seek a contractor to ensure the reliable, secure, and enhanced operation of its online presence, including the website and related applications, through expert technical support, infrastructure management, and proactive problem-solving. This includes continuous monitoring, disaster recovery, and the management of microsite holomua.hawaiitourismauyhority.org, all while maintaining financial accountability and adhering to contractual obligations. The contractor must demonstrate proficiency in the Umbraco Content Management System, hosting, and security, alongside strong communication and project management skills to foster a seamless and effective partnership.
Contact Person
Fermahin, Tracey
Email
tracey.a.fermahin@hawaii.gov
Phone
808-973-2255
General Comments
The Hawai‘i Tourism Authority, an agency of the State of Hawai‘i, hereinafter referred to as the "Authority" or “HTA,” is issuing this request for quotations (RFQ) to seek a contractor to ensure the reliable, secure, and enhanced operation of its online presence, including the website and related applications, through expert technical support, infrastructure management, and proactive problem-solving. This includes continuous monitoring, disaster recovery, and the management of microsite holomua.hawaiitourismauyhority.org, all while maintaining financial accountability and adhering to contractual obligations. The contractor must demonstrate proficiency in the Umbraco Content Management System, hosting, and security, alongside strong communication and project management skills to foster a seamless and effective partnership.
Procurement Officer
Tracey Fermahin
Attachments
HTA RFQ 25 18 HTA Website Support Services_FINAL 050225.pdf
AG-008 103D General Conditions (1.10.23).pdf

Download All

Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility of this Solicitation (Including the appendices and exhibits to this Document, and any other document related to this Solicitation), to: Fermahin, Tracey.

Q25002548 RFQ 25-18 HTA Website Support Services

Line Items
#
Title
Quantity
Unit of Measure
Commodity Code
 

1
RFQ 25-18 HTA Website Support Services
1
JOB
541511, 519290, 541430, 519290, 541511, 519290, 519290, 541430 

Code Table
Commodity Code Description
541511 Computer software analysis and design services, custom
519290 Web search portals
541430 Communication design services, visual
519290 Internet search portals
541511 Software analysis and design services, custom computer
519290 Internet search Web sites
519290 Portals, web search
541430 Art services, graphic
General
Quantity
1
Unit of Measure
JOB
Title
RFQ 25-18 HTA Website Support Services
Description
The Hawai‘i Tourism Authority, an agency of the State of Hawai‘i, hereinafter referred to as the "Authority" or “HTA,” is issuing this request for quotations (RFQ) to seek a contractor to ensure the reliable, secure, and enhanced operation of its online presence, including the website and related applications, through expert technical support, infrastructure management, and proactive problem-solving. This includes continuous monitoring, disaster recovery, and the management of microsite holomua.hawaiitourismauyhority.org, all while maintaining financial accountability and adhering to contractual obligations. The contractor must demonstrate proficiency in the Umbraco Content Management System, hosting, and security, alongside strong communication and project management skills to foster a seamless and effective partnership.
Attachments

Print

Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility of this Solicitation (Including the appendices and exhibits to this Document, and any other document related to this Solicitation), to: Fermahin, Tracey.

Q25002548 RFQ 25-18 HTA Website Support Services

Instructions
  • VENDOR REGISTRATION IN HAWAII COMPLIANCE EXPRESS (HCE) : Vendors can register at https://vendors.ehawaii.gov/hce via an annual subscription fee and should subscribe prior to responding to a solicitation. For more information visit the HCE Section of the FAQs at http://spo.hawaii.gov/faqs/#tabs-4.
  • VENDOR COMPLIANCE – PAPER DOCUMENTS : Vendors not utilizing HCE shall provide paper certificates that must be valid at the time of award. All applications for applicable clearances are the responsibility of the vendor, who must be compliant pursuant to HRS§103D-310(c) with the chapters 1) Chapter 237, General Excise Tax Laws; 2) Chapter 382, Hawaii Employment Security Law; 3)Chapter 386, Worker’s Compensation Law; 4) Chapter 392, Temporary Disability Insurance; 5)Chapter 393, Prepaid Health Care Act; and 6) §103D-310(c), Certificate of Good Standing (COGS) for entities doing business in the State. Upon receipt of compliance paper documents (A-6, LIR#27, COGS), the purchasing agency reserves the right to verify their validity with the respective issuing agency.
  • OFFER DEEMED FIRM/AUTHORITY TO SUBMIT OFFER: Submission of an electronic response to the State of Hawaii constitutes and shall be deemed an offer to sell the specified goods and/or services to the State of Hawaii at the price shown in the response and under the State's Terms and Conditions. The electronic response submitter certifies that he/she is authorized to sign the response for the submitting vendor and that the response is made without connection with any person, firm, or corporation making a response for the same goods and/or services and is in all respects fair and without collusion or fraud.
  • COMPLIANCE AND DOCUMENTATION: Vendors are required to be compliant with all appropriate state and federal statutes. Proof of compliance is required through HCE or via paper documentation.
  • ADDITIONAL FEES AND CHARGES: Vendors shall include all applicable fees, charges, surcharges, shipping/handling, delivery, or any other charges associated with this solicitation in the price submitted.
  • VENDOR NON-COMPLIANCE : NON-COMPLIANCE may result in a vendor not receiving an award, delay of payment, or cancellation of award. If the vendor does not maintain timely compliance, which is the vendor’s responsibility, an offer otherwise deemed responsive and responsible may not be awarded. State agencies may check for compliance at any time.
  • HAWAII GENERAL EXCISE TAX (GET): Unless otherwise stated in this solicitation, vendors shall include all applicable taxes in the price submitted. The Hawaii General Excise Tax (GET) shall not exceed 4.712% for the islands of Oahu, Kauai , Hawaii, and Maui.
  • QUESTIONS ABOUT THIS SOLICITATION: Unless otherwise indicated, questions regarding this solicitation must be directed to the Buyer listed.
  • TRANSACTION FEES: The awarded vendor shall pay a transaction fee of 0.75% (.0075) of the award, not to exceed $5,000 for each award. This transaction fee shall be based on the original award amount and the awarded vendor shall be responsible for payment of the fee to Tyler Hawaii, the vendor administering the HIePRO. Payment must be made to Tyler Hawaii within thirty (30) days of receipt of invoice. The invoice is generated based on the date the award is posted.
  • RESPONSE TO THIS SOLICITATION: Only responses submitted through HIePRO shall be considered for award.