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Q25002421 1 year Maintenance Contract for Orbitrap Exploris LC/MS

General Information
Solicitation Number
Q25002421version:    01
Status
Closed
Department
Agriculture
Division
Plant Industry
Islands (where the work/delivery is to be performed)
Oahu
Category
Goods and Services
Release Date
04/15/2025
Amendment Date & Time
04/28/2025 02:00 PM
Amendment Reason
Update to LC/MS
Offer Due Date & Time
04/30/2025 02:00 PM
Description
The Hawaiʻi Department of Agriculture is soliciting a contract for 1 year of maintenance for an Orbitrap Exploris LC/MS located at the Pesticides Branch, Chemical Analytical Laboratory. The maintenance plan must include the following, at a minimum:

Field service engineer labor, travel and parts required for corrective maintenance visits with a targeted response time of three (3) business days.
Priority status for technical support inquiries with a targeted immediate response time. A certified service engineer will conduct diagnosis and corrective maintenance procedures using the latest digital remote support tools.
One (1) scheduled annual standard preventive maintenance visit (standard preventive maintenance kit must be included)
Software and firmware updates upon request and in conjunction with a scheduled preventive maintenance or corrective maintenance visit (updates are defined as changes of existing software version that are intended to improve its performance)
Contact Person
Takeshima, Greg
Email
greg.y.takeshima@hawaii.gov
Phone
808-973-9404
General Comments
Procurement Officer
Greg Takeshima
Attachments

Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility of this Solicitation (Including the appendices and exhibits to this Document, and any other document related to this Solicitation), to: Takeshima, Greg.

Q25002421 1 year Maintenance Contract for Orbitrap Exploris LC/MS

Line Items
#
Title
Quantity
Unit of Measure
Commodity Code
 

1
Maintenance of Orbitrap Exploris GC
1
EACH
811210 

Code Table
Commodity Code Description
811210 Laboratory instrument repair and maintenance services
General
Quantity
1
Unit of Measure
EACH
Title
Maintenance of Orbitrap Exploris GC
Description
1 year maintenance contract
Attachments

Print

Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility of this Solicitation (Including the appendices and exhibits to this Document, and any other document related to this Solicitation), to: Takeshima, Greg.

Q25002421 1 year Maintenance Contract for Orbitrap Exploris LC/MS

Instructions
  • RESPONSE TO THIS SOLICITATION: Only responses submitted through HIePRO shall be considered for award.
  • QUESTIONS ABOUT THIS SOLICITATION: Unless otherwise indicated, questions regarding this solicitation must be directed to the Buyer listed.
  • TRANSACTION FEES: The awarded vendor shall pay a transaction fee of 0.75% (.0075) of the award, not to exceed $5,000 for each award. This transaction fee shall be based on the original award amount and the awarded vendor shall be responsible for payment of the fee to Tyler Hawaii, the vendor administering the HIePRO. Payment must be made to Tyler Hawaii within thirty (30) days of receipt of invoice. The invoice is generated based on the date the award is posted.
  • VENDOR COMPLIANCE – PAPER DOCUMENTS : Vendors not utilizing HCE shall provide paper certificates that must be valid at the time of award. All applications for applicable clearances are the responsibility of the vendor, who must be compliant pursuant to HRS§103D-310(c) with the chapters 1) Chapter 237, General Excise Tax Laws; 2) Chapter 382, Hawaii Employment Security Law; 3)Chapter 386, Worker’s Compensation Law; 4) Chapter 392, Temporary Disability Insurance; 5)Chapter 393, Prepaid Health Care Act; and 6) §103D-310(c), Certificate of Good Standing (COGS) for entities doing business in the State. Upon receipt of compliance paper documents (A-6, LIR#27, COGS), the purchasing agency reserves the right to verify their validity with the respective issuing agency.
  • COMPLIANCE AND DOCUMENTATION: Vendors are required to be compliant with all appropriate state and federal statutes. Proof of compliance is required through HCE or via paper documentation.
  • OFFER DEEMED FIRM/AUTHORITY TO SUBMIT OFFER: Submission of an electronic response to the State of Hawaii constitutes and shall be deemed an offer to sell the specified goods and/or services to the State of Hawaii at the price shown in the response and under the State's Terms and Conditions. The electronic response submitter certifies that he/she is authorized to sign the response for the submitting vendor and that the response is made without connection with any person, firm, or corporation making a response for the same goods and/or services and is in all respects fair and without collusion or fraud.
  • VENDOR REGISTRATION IN HAWAII COMPLIANCE EXPRESS (HCE) : Vendors can register at https://vendors.ehawaii.gov/hce via an annual subscription fee and should subscribe prior to responding to a solicitation. For more information visit the HCE Section of the FAQs at http://spo.hawaii.gov/faqs/#tabs-4.
  • VENDOR NON-COMPLIANCE : NON-COMPLIANCE may result in a vendor not receiving an award, delay of payment, or cancellation of award. If the vendor does not maintain timely compliance, which is the vendor’s responsibility, an offer otherwise deemed responsive and responsible may not be awarded. State agencies may check for compliance at any time.
  • HAWAII GENERAL EXCISE TAX (GET): Unless otherwise stated in this solicitation, vendors shall include all applicable taxes in the price submitted. The Hawaii General Excise Tax (GET) shall not exceed 4.712% for the islands of Oahu, Kauai , Hawaii, and Maui.
  • ADDITIONAL FEES AND CHARGES: Vendors shall include all applicable fees, charges, surcharges, shipping/handling, delivery, or any other charges associated with this solicitation in the price submitted.