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Q24001950 Content Management System Technical Support

General Information
Solicitation Number
Q24001950version:    02
Status
Awarded
Department
Transportation
Division
Administration
Islands (where the work/delivery is to be performed)
Oahu
Category
Services
Release Date
03/20/2024
Amendment Date
03/25/2024
Amendment Reason
Allow for questions and revision of specifications to remove KOFAX.
Offer Due Date & Time
04/04/2024 02:00 PM
Description
Assist the Department of Transportation (DOT), on an as-needed basis, with on-site, remote and phone support for the Department’s Content Management System (DOTCMS) that contains IBM FileNet, IBM WebSphere, and Oracle Software Components, with customization developed using IBM Rational Developer. Please include resumes of staff that will potentially participate in this endeavor.
Contact Person
Kitsuki, Charles R
Email
charles.r.kitsuki@hawaii.gov
Phone
808-587-2365
General Comments
Please see attached specification in line item tab. Include all taxes within your hourly quotes. Please include resumes of staff that will potentially participate in this endeavor.
Procurement Officer
Edwin H. Sniffen
Attachments
DOTCMS Maintenance Specifications revised.doc
103D-1 General Conditions.pdf

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Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility of this Solicitation (Including the appendices and exhibits to this Document, and any other document related to this Solicitation), to: Kitsuki, Charles R.

Q24001950 Content Management System Technical Support

Line Items
#
Title
Quantity
Unit of Measure
Commodity Code
 
Code Table
General
Quantity
250
Unit of Measure
HOUR
Title
Content Management System Technical Support
Description
Assist the Department of Transportation (DOT), on an as-needed basis, with on-site, remote and phone support in the following areas for the Department’s Content Management System (DOTCMS) that contains IBM FileNet, IBM WebSphere, and Oracle Software Components, with customization developed using IBM Rational Developer. Please see attached specifications. Include all taxes and charges in your hourly quote. Include resumes.
Attachments

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Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility of this Solicitation (Including the appendices and exhibits to this Document, and any other document related to this Solicitation), to: Kitsuki, Charles R.

Q24001950 Content Management System Technical Support

Instructions
  • RESPONSE TO THIS SOLICITATION: Only responses submitted through HIePRO shall be considered for award.
  • QUESTIONS ABOUT THIS SOLICITATION: Unless otherwise indicated, questions regarding this solicitation must be directed to the Buyer listed.
  • TRANSACTION FEES: The awarded vendor shall pay a transaction fee of 0.75% (.0075) of the award, not to exceed $5,000 for each award. This transaction fee shall be based on the original award amount and the awarded vendor shall be responsible for payment of the fee to Tyler Hawaii, the vendor administering the HIePRO. Payment must be made to Tyler Hawaii within thirty (30) days of receipt of invoice. The invoice is generated based on the date the award is posted.
  • OFFER DEEMED FIRM/AUTHORITY TO SUBMIT OFFER: Submission of an electronic response to the State of Hawaii constitutes and shall be deemed an offer to sell the specified goods and/or services to the State of Hawaii at the price shown in the response and under the State's Terms and Conditions. The electronic response submitter certifies that he/she is authorized to sign the response for the submitting vendor and that the response is made without connection with any person, firm, or corporation making a response for the same goods and/or services and is in all respects fair and without collusion or fraud.
  • COMPLIANCE AND DOCUMENTATION: Vendors are required to be compliant with all appropriate state and federal statutes. Proof of compliance is required through HCE or via paper documentation.
  • VENDOR REGISTRATION IN HAWAII COMPLIANCE EXPRESS (HCE) : Vendors can register at https://vendors.ehawaii.gov/hce via an annual subscription fee and should subscribe prior to responding to a solicitation. For more information visit the HCE Section of the FAQs at http://spo.hawaii.gov/faqs/#tabs-4.
  • VENDOR COMPLIANCE – PAPER DOCUMENTS : Vendors not utilizing HCE shall provide paper certificates that must be valid at the time of award. All applications for applicable clearances are the responsibility of the vendor, who must be compliant pursuant to HRS§103D-310(c) with the chapters 1) Chapter 237, General Excise Tax Laws; 2) Chapter 382, Hawaii Employment Security Law; 3)Chapter 386, Worker’s Compensation Law; 4) Chapter 392, Temporary Disability Insurance; 5)Chapter 393, Prepaid Health Care Act; and 6) §103D-310(c), Certificate of Good Standing (COGS) for entities doing business in the State. Upon receipt of compliance paper documents (A-6, LIR#27, COGS), the purchasing agency reserves the right to verify their validity with the respective issuing agency.
  • VENDOR NON-COMPLIANCE : NON-COMPLIANCE may result in a vendor not receiving an award, delay of payment, or cancellation of award. If the vendor does not maintain timely compliance, which is the vendor’s responsibility, an offer otherwise deemed responsive and responsible may not be awarded. State agencies may check for compliance at any time.
  • HAWAII GENERAL EXCISE TAX (GET): Unless otherwise stated in this solicitation, vendors shall include all applicable taxes in the price submitted. The Hawaii General Excise Tax (GET) shall not exceed 4.712% for the islands of Oahu, Kauai and Hawaii, and 4.1666% for the island of Maui.
  • ADDITIONAL FEES AND CHARGES: Vendors shall include all applicable fees, charges, surcharges, shipping/handling, delivery, or any other charges associated with this solicitation in the price submitted.