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P24001696 NH-0300(212) FFY 2026 Freeway Service Patrol

General Information
Solicitation Number
P24001696version:    03
Status
Awarded
Department
Transportation
Division
Highways
Islands (where the work/delivery is to be performed)
Oahu
Category
Goods and Services
Release Date
02/27/2024
Amendment Date
06/17/2024
Amendment Reason
Requesting for Best and Final Offer (BAFO)
Offer Due Date & Time
07/05/2024 02:00 PM
Description
Offerors will be responsible for providing a turnkey service that includes the staffing, equipping, operating and managing the Freeway Service Patrol program. The program will operate roving service patrols on Interstate Routes H-1, H-2, and H-201 on the Island of Oahu, Monday through Friday from 5:00 A.M. to 7:00 P.M. This contract would be a four (4) year engagement with a possible one (1) year extension.
Contact Person
Hilton, Alan
Email
alan.c.hilton@hawaii.gov
Phone
808-587-1990
General Comments
[1] Response to all Questions and Requests for Information (RFIs) shall be issued ONLY by formal Addendum to this Solicitation and posted to HIePRO.
[2] Bidders shall submit and upload their complete proposal document(s) to HIePRO prior to the posted Offer Due Date and Time. Proposals received after said due date and time shall not be considered. Any additional support documents explicitly designated as Confidential and/or Proprietary shall be uploaded in separate file(s) to HIePRO -- do NOT include any confidential or proprietary content in the proposal file. FAILURE TO UPLOAD THE REQUIRED PROPOSAL DOCUMENT(S) TO HIePRO SHALL BE GROUNDS FOR REJECTION OF THE BID.
Procurement Officer
Edwin Sniffen
Attachments
Specifications-FINAL SPECIFICATIONS w NTB RFP NH 0300 212v1.pdf
Addendum No. 1-FINAL ADDENDUM NO 1 NH 0300 212.pdf
Addendum No. 2-FINAL ADDENDUM NO 2 NH 0300 212.pdf
FINAL ADDENDUM NO 3 NH 0300 212.pdf
103D-1 General Conditions.pdf

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Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility of this Solicitation (Including the appendices and exhibits to this Document, and any other document related to this Solicitation), to: Hilton, Alan.

P24001696 NH-0300(212) FFY 2026 Freeway Service Patrol

Line Items
#
Title
Quantity
Unit of Measure
Commodity Code
 

1
Refer to Specifications
1
JOB
488410, 488410, 488410, 488410 

Code Table
Commodity Code Description
488410 Emergency road services (i.e., tow service)
488410 Motor vehicle towing services
488410 Tow truck services
488410 Towing services, motor vehicle
General
Quantity
1
Unit of Measure
JOB
Title
Refer to Specifications
Description
Refer to Specifications
Attachments

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Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility of this Solicitation (Including the appendices and exhibits to this Document, and any other document related to this Solicitation), to: Hilton, Alan.

P24001696 NH-0300(212) FFY 2026 Freeway Service Patrol

Instructions
  • CONFLICT: If there is a conflict between information posted for this solicitation in the HIePRO portal, and information contained in the attached Specifications and Notice to Bidders document, the attached document shall govern and control unless otherwise specified.
  • QUESTIONS ABOUT THIS SOLICITATION: Enter questions about this solicitation in the Question & Answer tab in HIePRO.
  • QUESTIONS ABOUT THIS SOLICITATION: Unless otherwise indicated, questions regarding this solicitation must be directed to the Buyer listed.
  • RESPONSE TO THIS SOLICITATION: Only responses submitted through HIePRO shall be considered for award.
  • OFFER DEEMED FIRM/AUTHORITY TO SUBMIT OFFER: Submission of an electronic response to the State of Hawaii constitutes and shall be deemed an offer to sell the specified goods and/or services to the State of Hawaii at the price shown in the response and under the State's Terms and Conditions. The electronic response submitter certifies that he/she is authorized to sign the response for the submitting vendor and that the response is made without connection with any person, firm, or corporation making a response for the same goods and/or services and is in all respects fair and without collusion or fraud.
  • COMPLIANCE AND DOCUMENTATION: Vendors are required to be compliant with all appropriate state and federal statutes. Proof of compliance is required through HCE or via paper documentation.
  • VENDOR REGISTRATION IN HAWAII COMPLIANCE EXPRESS (HCE) : Vendors can register at https://vendors.ehawaii.gov/hce via an annual subscription fee and should subscribe prior to responding to a solicitation. For more information visit the HCE Section of the FAQs at http://spo.hawaii.gov/faqs/#tabs-4.
  • TRANSACTION FEES: The awarded vendor shall pay a transaction fee of 0.75% (.0075) of the award, not to exceed $5,000 for each award. This transaction fee shall be based on the original award amount and the awarded vendor shall be responsible for payment of the fee to Tyler Hawaii, the vendor administering the HIePRO. Payment must be made to Tyler Hawaii within thirty (30) days of receipt of invoice. The invoice is generated based on the date the award is posted.
  • VENDOR COMPLIANCE – PAPER DOCUMENTS : Vendors not utilizing HCE shall provide paper certificates that must be valid at the time of award. All applications for applicable clearances are the responsibility of the vendor, who must be compliant pursuant to HRS§103D-310(c) with the chapters 1) Chapter 237, General Excise Tax Laws; 2) Chapter 382, Hawaii Employment Security Law; 3)Chapter 386, Worker’s Compensation Law; 4) Chapter 392, Temporary Disability Insurance; 5)Chapter 393, Prepaid Health Care Act; and 6) §103D-310(c), Certificate of Good Standing (COGS) for entities doing business in the State. Upon receipt of compliance paper documents (A-6, LIR#27, COGS), the purchasing agency reserves the right to verify their validity with the respective issuing agency.
  • VENDOR NON-COMPLIANCE : NON-COMPLIANCE may result in a vendor not receiving an award, delay of payment, or cancellation of award. If the vendor does not maintain timely compliance, which is the vendor’s responsibility, an offer otherwise deemed responsive and responsible may not be awarded. State agencies may check for compliance at any time.
  • HAWAII GENERAL EXCISE TAX (GET): Unless otherwise stated in this solicitation, vendors shall include all applicable taxes in the price submitted. The Hawaii General Excise Tax (GET) shall not exceed 4.712% for the islands of Oahu, Kauai , Hawaii, and Maui.
  • ADDITIONAL FEES AND CHARGES: Vendors shall include all applicable fees, charges, surcharges, shipping/handling, delivery, or any other charges associated with this solicitation in the price submitted.