Q24001304 VOIP SYSTEM AT HDOT - MATERIAL TESTING AND RESEARCH BRANCH
Solicitation Number
Q24001304
Status
Closed
Department
Transportation
Division
Highways
Islands (where the work/delivery is to be performed)
Oahu
Category
Goods and Services
Release Date
01/25/2024
Offer Due Date & Time
02/02/2024 02:00 PM
Description
ALL VENDORS MUST MEET THE FOLLOWING REQUIREMENTS:
1. Evidence of successful completion of at least one government project with the same solution.
1.a. Provide a state agency reference that you have previously sold this same solution to.
2. Provide assistance during outages or unplanned downtime.
2.a. Offer onsite phone Installation and Training.
2.b. Offer equipment maintenance and repairs.
3. The vendor shall provide local support agent to respond during Hawaii business time, between 7:45 am to 5:30 pm. Dedicate account manager for all service related questions.
4. Installation and other miscellaneous needed during the VOIP transition shall be included.
5. If unit replacement is required, response time shall be no more that 3 days.
Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility
of this Solicitation (Including the appendices and exhibits to this Document, and any other document related
to this Solicitation), to: Serrano, Rennie.
Q24001304 VOIP SYSTEM AT HDOT - MATERIAL TESTING AND RESEARCH BRANCH
Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility
of this Solicitation (Including the appendices and exhibits to this Document, and any other document related
to this Solicitation), to: Serrano, Rennie.
Q24001304 VOIP SYSTEM AT HDOT - MATERIAL TESTING AND RESEARCH BRANCH