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P24000738 HTA Governance Study

General Information
Solicitation Number
P24000738version:    02
Status
Awarded
Department
Business, Economic Development, & Tourism
Division
Hawaii Tourism Authority
Islands (where the work/delivery is to be performed)
Statewide
Category
Goods and Services
Release Date
10/17/2023
Amendment Date
10/27/2023
Amendment Reason
Addendum 2 to RFP 24-07 HTA Governance Study includes the Pre-Proposal Conference PowerPoint and answers to questions asked at the Pre-Proposal Conference and HIePRO.
Offer Due Date & Time
11/17/2023 02:00 PM
Description
HTA has made an intentional evolution to operate fully as a Destination Management Organization as directed in the HTA Strategic Plan. As defined in the Strategic Plan, destination management means “attracting and educating responsible visitors; advocating for solutions to overcrowded attractions, overtaxed infrastructure, and other tourism-related problems; and working with other responsible agencies to improve natural and cultural assets valued by both Hawai‘i residents and visitors.” The HTA acknowledges that while the goal is to drive economic impact by promoting travel to the state, HTA also strives to improve communities and the visitor experience in safe, respectful, and sustainable ways.

The HTA is faced with limitations on authority. The HTA strategic plan and destination management action plans recommend actions that require coordination with other agencies, entities, and organizations. However, limitations on resources and personnel and the lack of a formal system of coordination and enforcement capacities make it challenging to achieve results.

The HTA must evaluate the overall governance structure, the highest and best use of its resources, the structure of its organization, and internal processes. To support these efforts, the HTA seeks a qualified, independent firm with proven experience in the assessment, comprehensive strategic planning, and process review, which can identify and evaluate HTA’s overall governance structure, the highest and best use of its resources and the design of the organization.

The purpose of this project is to research, analyze and review literature in addition to conducting interviews and meetings with staff, board members, and stakeholders to determine the ideal governance structure to be effective in destination marketing and tourism management. This includes recommendations for policy reform and modifications to HTA’s Hawai‘i Revised Statutes, Chapter 201B (https://www.capitol.hawaii.gov/hrscurrent/vol04_ch0201-0257/HRS0201B/HRS_0201B-.htm).

Contact Person
Fermahin, Tracey
Email
tracey.a.fermahin@hawaii.gov
Phone
808-973-2255
General Comments
Procurement Officer
Tracey Fermahin
Attachments
RFP 24 07 Governance Study FINAL 101723 part 1 signed.pdf
ATTACHMENT 01 Minimum Qualifications Checklist Governnace Study.pdf
ATTACHMENT 02 Offeror Check List.pdf
ATTACHMENT 03 Proposal Transmittal Letter.pdf
ATTACHMENT 04 Corporate Resolution.pdf
ATTACHMENT 05 Contractor References.pdf
ATTACHMENT 06 Subcontractor References.pdf
ATTACHMENT 07 Confidential Information List.pdf
SPO 013 Certificate of Current Cost Pricing Data.pdf
HTA RFP 24 07 Addendum 1 to HTA Governance Study FINAL.pdf
HTA RFP 24 07 Addendum 2 to HTA Governance Study FINAL.pdf
HTA RFP 24 07 PreProposal Conference PPT.pdf
103D-1 General Conditions.pdf

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Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility of this Solicitation (Including the appendices and exhibits to this Document, and any other document related to this Solicitation), to: Fermahin, Tracey.

P24000738 HTA Governance Study

Line Items
#
Title
Quantity
Unit of Measure
Commodity Code
 

1
RFP 24-07 HTA Governance Study
1
JOB
541910, 541910, 541910, 541910, 541910, 541910, 541910 

Code Table
Commodity Code Description
541910 Marketing analysis services
541910 Marketing research services
541910 Opinion research services
541910 Political opinion polling services
541910 Public opinion polling services
541910 Public opinion research services
541910 Sampling services, statistical
General
Quantity
1
Unit of Measure
JOB
Title
RFP 24-07 HTA Governance Study
Description
HTA has made an intentional evolution to operate fully as a Destination Management Organization as directed in the HTA Strategic Plan. As defined in the Strategic Plan, destination management means “attracting and educating responsible visitors; advocating for solutions to overcrowded attractions, overtaxed infrastructure, and other tourism-related problems; and working with other responsible agencies to improve natural and cultural assets valued by both Hawai‘i residents and visitors.” The HTA acknowledges that while the goal is to drive economic impact by promoting travel to the state, HTA also strives to improve communities and the visitor experience in safe, respectful, and sustainable ways.

The HTA is faced with limitations on authority. The HTA strategic plan and destination management action plans recommend actions that require coordination with other agencies, entities, and organizations. However, limitations on resources and personnel and the lack of a formal system of coordination and enforcement capacities make it challenging to achieve results.

The HTA must evaluate the overall governance structure, the highest and best use of its resources, the structure of its organization, and internal processes. To support these efforts, the HTA seeks a qualified, independent firm with proven experience in the assessment, comprehensive strategic planning, and process review, which can identify and evaluate HTA’s overall governance structure, the highest and best use of its resources and the design of the organization.

The purpose of this project is to research, analyze and review literature in addition to conducting interviews and meetings with staff, board members, and stakeholders to determine the ideal governance structure to be effective in destination marketing and tourism management. This includes recommendations for policy reform and modifications to HTA’s Hawai‘i Revised Statutes, Chapter 201B (https://www.capitol.hawaii.gov/hrscurrent/vol04_ch0201-0257/HRS0201B/HRS_0201B-.htm).

Attachments

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Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility of this Solicitation (Including the appendices and exhibits to this Document, and any other document related to this Solicitation), to: Fermahin, Tracey.

P24000738 HTA Governance Study

Instructions
  • RESPONSE TO THIS SOLICITATION: Only responses submitted through HIePRO shall be considered for award.
  • QUESTIONS ABOUT THIS SOLICITATION: Unless otherwise indicated, questions regarding this solicitation must be directed to the Buyer listed.
  • TRANSACTION FEES: The awarded vendor shall pay a transaction fee of 0.75% (.0075) of the award, not to exceed $5,000 for each award. This transaction fee shall be based on the original award amount and the awarded vendor shall be responsible for payment of the fee to Tyler Hawaii, the vendor administering the HIePRO. Payment must be made to Tyler Hawaii within thirty (30) days of receipt of invoice. The invoice is generated based on the date the award is posted.
  • OFFER DEEMED FIRM/AUTHORITY TO SUBMIT OFFER: Submission of an electronic response to the State of Hawaii constitutes and shall be deemed an offer to sell the specified goods and/or services to the State of Hawaii at the price shown in the response and under the State's Terms and Conditions. The electronic response submitter certifies that he/she is authorized to sign the response for the submitting vendor and that the response is made without connection with any person, firm, or corporation making a response for the same goods and/or services and is in all respects fair and without collusion or fraud.
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  • VENDOR COMPLIANCE – PAPER DOCUMENTS : Vendors not utilizing HCE shall provide paper certificates that must be valid at the time of award. All applications for applicable clearances are the responsibility of the vendor, who must be compliant pursuant to HRS§103D-310(c) with the chapters 1) Chapter 237, General Excise Tax Laws; 2) Chapter 382, Hawaii Employment Security Law; 3)Chapter 386, Worker’s Compensation Law; 4) Chapter 392, Temporary Disability Insurance; 5)Chapter 393, Prepaid Health Care Act; and 6) §103D-310(c), Certificate of Good Standing (COGS) for entities doing business in the State. Upon receipt of compliance paper documents (A-6, LIR#27, COGS), the purchasing agency reserves the right to verify their validity with the respective issuing agency.
  • VENDOR NON-COMPLIANCE : NON-COMPLIANCE may result in a vendor not receiving an award, delay of payment, or cancellation of award. If the vendor does not maintain timely compliance, which is the vendor’s responsibility, an offer otherwise deemed responsive and responsible may not be awarded. State agencies may check for compliance at any time.
  • HAWAII GENERAL EXCISE TAX (GET): Unless otherwise stated in this solicitation, vendors shall include all applicable taxes in the price submitted. The Hawaii General Excise Tax (GET) shall not exceed 4.712% for the islands of Oahu, Kauai and Hawaii, and 4.1666% for the island of Maui.
  • ADDITIONAL FEES AND CHARGES: Vendors shall include all applicable fees, charges, surcharges, shipping/handling, delivery, or any other charges associated with this solicitation in the price submitted.
  • COMPLIANCE AND DOCUMENTATION: Vendors are required to be compliant with all appropriate state and federal statutes. Proof of compliance is required through HCE or via paper documentation.