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P23001591 Support Services for Destination Stewardship

General Information
Solicitation Number
P23001591version:    04
Status
Awarded
Department
Business, Economic Development, & Tourism
Division
Hawaii Tourism Authority
Islands (where the work/delivery is to be performed)
Statewide
Category
Goods and Services
Release Date
02/13/2023
Amendment Date
05/15/2023
Offer Due Date & Time
05/19/2023 12:00 PM
Description
The COVID-19 pandemic and the resulting economic crises inspired, in the Hawai‘i community, a reimagining of tourism and a resetting of priorities. Therefore, as domestic and international visitors return to the islands, tourism industry’s recovery efforts will require effective destination management and destination stewardship.

As defined in HTA’s Strategic Plan 2020-2025, destination management includes attracting and educating responsible visitors; advocating for solutions to overcrowded attractions, overtaxed infrastructure, and other tourism-related problems; and working with other responsible agencies to improve natural and cultural assets valued by both Hawai‘i residents and visitors. Destination management also includes enhancing experiences for visitors.

In this RFP, the term destination stewardship is used instead of destination management, so as not to cause confusion with HTA’s specific Destination Management Action Plan Program.

HTA will continue to strive for a balance between the economic benefits of tourism and quality of life for our residents. Efforts shall be taken to keep Hawai‘i’s visitor industry innovative and competitive. To this end, there must be alignment with each island’s goals for tourism and its development.

HTA seeks a Contractor who shall provide technical assistance, project management and administrative services to the State of Hawaiʻi, in support of HTA’s destination stewardship and its programs.
Contact Person
Fermahin, Tracey
Email
tracey.a.fermahin@hawaii.gov
Phone
808-973-2255
General Comments
If Offeror does not submit a notice of withdrawal or BAFO is not submitted in HIePRO, their previous offer will be construed as the best and final offer.
Procurement Officer
Tracey Fermahin
Attachments
ATTACHMENT 2 Proposal Transmittal Letter.pdf
HTA RFP 23 08 Support Services for Destination Stewardship FINAL 021323.pdf
ATTACHMENT 9 Price Sheet Summary.pdf
ATTACHMENT 8 Organizational Conflicts of Interest Disclosure Attestation.pdf
ATTACHMENT 7 Confidential Information List.pdf
ATTACHMENT 6 Subcontractor References.pdf
ATTACHMENT 5 Contractor References.pdf
ATTACHMENT 4 Standard Qualifications Questionnaire for Offerors.pdf
ATTACHMENT 3 Corporate Resolution.pdf
ATTACHMENT 1 Offeror Check List.pdf
HTA RFP 23 08 Addendum 1 Support Services for Destination Stewardship FINAL 030323.pdf
HTA RFP 23 08 Addendum 1 Attachment 1 Attendee Report 022123.pdf
HTA RFP 23 08 Pre Prpposal Conference Power Point.pdf
Attachment 10 Budget Worksheet Template.xlsx
Attachment 11 Program Enhancements Budget Worksheet Template.xlsx
ATTACHMENT 1 Offeror Check List revised 031523.pdf
HTA RFP 23 08 Addendum 2 Support Services for Destination Stewardship FINAL 031523.pdf
RFP 23 08 Request for Info BAFO FINAL 050423.pdf
RFP 23 08 Request for Info BAFO 2 FINAL 051523.pdf
103D-1 General Conditions.pdf

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Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility of this Solicitation (Including the appendices and exhibits to this Document, and any other document related to this Solicitation), to: Fermahin, Tracey.

P23001591 Support Services for Destination Stewardship

Line Items
#
Title
Quantity
Unit of Measure
Commodity Code
 

1
RFP 23-08 Support Services for Destination Stewardship
1
JOB
541611, 611430, 611430, 561510, 611430, 561520, 611430, 541611, 541611, 541611, 541611, 611110 

Code Table
Commodity Code Description
541611 Strategic planning consulting services
611430 Management development training
611430 Continuing education training, online (through a website or mobile application)
561510 Travel management services
611430 Quality assurance training
561520 Tour operators (i.e., arranging and assembling tours)
611430 Professional development training
541611 Administrative management consulting services
541611 Business management consulting services
541611 Business start-up consulting services
541611 General management consulting services
611110 Secondary schools offering both academic and technical courses
General
Quantity
1
Unit of Measure
JOB
Title
RFP 23-08 Support Services for Destination Stewardship
Description
HTA seeks a Contractor who shall provide technical assistance, project management and administrative services to the State of Hawaiʻi, in support of HTA’s destination stewardship and its programs.
Attachments

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Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility of this Solicitation (Including the appendices and exhibits to this Document, and any other document related to this Solicitation), to: Fermahin, Tracey.

P23001591 Support Services for Destination Stewardship

Instructions
  • HAWAII GENERAL EXCISE TAX (GET): Unless otherwise stated in this solicitation, vendors shall include all applicable taxes in the price submitted. The Hawaii General Excise Tax (GET) shall not exceed 4.712% for the islands of Oahu, Kauai and Hawaii, and 4.1666% for the island of Maui.
  • ADDITIONAL FEES AND CHARGES: Vendors shall include all applicable fees, charges, surcharges, shipping/handling, delivery, or any other charges associated with this solicitation in the price submitted.
  • VENDOR REGISTRATION IN HAWAII COMPLIANCE EXPRESS (HCE) : Vendors can register at https://vendors.ehawaii.gov/hce via an annual subscription fee and should subscribe prior to responding to a solicitation. For more information visit the HCE Section of the FAQs at http://spo.hawaii.gov/faqs/#tabs-4.
  • QUESTIONS ABOUT THIS SOLICITATION: Unless otherwise indicated, questions regarding this solicitation must be directed to the Buyer listed.
  • If Offeror Does Not Respond: If Offeror does not submit a notice of withdrawal or BAFO is not submitted in HIePRO, their previous offer will be construed as the best and final offer.
  • OFFER DEEMED FIRM/AUTHORITY TO SUBMIT OFFER: Submission of an electronic response to the State of Hawaii constitutes and shall be deemed an offer to sell the specified goods and/or services to the State of Hawaii at the price shown in the response and under the State's Terms and Conditions. The electronic response submitter certifies that he/she is authorized to sign the response for the submitting vendor and that the response is made without connection with any person, firm, or corporation making a response for the same goods and/or services and is in all respects fair and without collusion or fraud.
  • RESPONSE TO THIS SOLICITATION: Only responses submitted through HIePRO shall be considered for award.
  • TRANSACTION FEES: The awarded vendor shall pay a transaction fee of 0.75% (.0075) of the award, not to exceed $5,000 for each award. This transaction fee shall be based on the original award amount and the awarded vendor shall be responsible for payment of the fee to Tyler Hawaii, the vendor administering the HIePRO. Payment must be made to Tyler Hawaii within thirty (30) days of receipt of invoice. The invoice is generated based on the date the award is posted.
  • COMPLIANCE AND DOCUMENTATION: Vendors are required to be compliant with all appropriate state and federal statutes. Proof of compliance is required through HCE or via paper documentation.
  • VENDOR COMPLIANCE – PAPER DOCUMENTS : Vendors not utilizing HCE shall provide paper certificates that must be valid at the time of award. All applications for applicable clearances are the responsibility of the vendor, who must be compliant pursuant to HRS§103D-310(c) with the chapters 1) Chapter 237, General Excise Tax Laws; 2) Chapter 382, Hawaii Employment Security Law; 3)Chapter 386, Worker’s Compensation Law; 4) Chapter 392, Temporary Disability Insurance; 5)Chapter 393, Prepaid Health Care Act; and 6) §103D-310(c), Certificate of Good Standing (COGS) for entities doing business in the State. Upon receipt of compliance paper documents (A-6, LIR#27, COGS), the purchasing agency reserves the right to verify their validity with the respective issuing agency.
  • VENDOR NON-COMPLIANCE : NON-COMPLIANCE may result in a vendor not receiving an award, delay of payment, or cancellation of award. If the vendor does not maintain timely compliance, which is the vendor’s responsibility, an offer otherwise deemed responsive and responsible may not be awarded. State agencies may check for compliance at any time.