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B21000593 Merchant Services/Payment Gateway

General Information
Solicitation Number
B21000593version:    01
Status
Closed
Department
Agriculture and Biosecurity
Division
Plant Industry Division
Islands (where the work/delivery is to be performed)
Statewide, Oahu
Category
Goods and Services
Release Date
12/23/2020
Amendment Date
12/30/2020
Amendment Reason
Solicitation changes: 1) Date for answers to submitted questions will be extended to till 1/7/2021 at 2:00 PM, 2) Offer closing date will be extended until 1/20/2021 at 2:00 PM
Offer Due Date & Time
01/20/2021 02:00 PM
Description
This solicitation is to contract with a credit/debit card processor for the purpose of providing transaction processing and related ancillary services, which include a payment gateway for a website, for the Hawaii Department of Agriculture.
Contact Person
Azama, Becky
Email
becky.n.azama@hawaii.gov
Phone
808-973-9538
General Comments
Procurement Officer
Phyllis Shimabukuro-Geiser
Attachments
HDOA IFB Merchant Svcs Payment Gateway.pdf
103D-1 General Conditions.pdf

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Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility of this Solicitation (Including the appendices and exhibits to this Document, and any other document related to this Solicitation), to: Azama, Becky.

B21000593 Merchant Services/Payment Gateway

Line Items
#
Title
Quantity
Unit of Measure
Commodity Code
 

1
Merchant Services-Payment Gateway for Hawaii Dept of Agriculture
1
LOT
522320, 522210 

Code Table
Commodity Code Description
522320 Credit card processing services
522210 Banks, credit card
General
Quantity
1
Unit of Measure
LOT
Title
Merchant Services-Payment Gateway for Hawaii Dept of Agriculture
Description
Provide services necessary to process credit /debit card payments, to include credit cards, PIN-based debit and signature-based debit. The vendor must be capable of supporting current card operations stated in project specifications. See attached project specifications. See “Special Instructions For Bidders” on Instructions tab.
Attachments

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Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility of this Solicitation (Including the appendices and exhibits to this Document, and any other document related to this Solicitation), to: Azama, Becky.

B21000593 Merchant Services/Payment Gateway

Instructions
  • TRANSACTION FEES: The awarded vendor shall pay a transaction fee of 0.75% (.0075) of the award, not to exceed $5,000 for each award. This transaction fee shall be based on the original award amount and the awarded vendor shall be responsible for payment of the fee to NIC Hawaii, the vendor administering the HIePRO. Payment must be made to NIC Hawaii within thirty (30) days of receipt of invoice. The invoice is generated based on the date the award is posted.
  • HAWAII GENERAL EXCISE TAX (GET): Unless otherwise stated in this solicitation, vendors shall include all applicable taxes in the price submitted. The Hawaii General Excise Tax (GET) shall not exceed 4.712% for the islands of Oahu and Kauai, 4.4386% for the island of Hawaii and 4.1666% for the island of Maui.
  • VENDOR NON-COMPLIANCE : NON-COMPLIANCE may result in a vendor not receiving an award, delay of payment, or cancellation of award. If the vendor does not maintain timely compliance, which is the vendor’s responsibility, an offer otherwise deemed responsive and responsible may not be awarded. State agencies may check for compliance at any time.
  • ADDITIONAL FEES AND CHARGES: Vendors shall include all applicable fees, charges, surcharges, shipping/handling, delivery, or any other charges associated with this solicitation in the price submitted.
  • VENDOR REGISTRATION IN HAWAII COMPLIANCE EXPRESS (HCE) : Vendors can register at https://vendors.ehawaii.gov/hce via an annual subscription fee and should subscribe prior to responding to a solicitation. For more information visit the HCE Section of the FAQs at http://spo.hawaii.gov/faqs/#tabs-4.
  • VENDOR COMPLIANCE – PAPER DOCUMENTS : Vendors not utilizing HCE shall provide paper certificates that must be valid at the time of award. All applications for applicable clearances are the responsibility of the vendor, who must be compliant pursuant to HRS§103D-310(c) with the chapters 1) Chapter 237, General Excise Tax Laws; 2) Chapter 382, Hawaii Employment Security Law; 3)Chapter 386, Worker’s Compensation Law; 4) Chapter 392, Temporary Disability Insurance; 5)Chapter 393, Prepaid Health Care Act; and 6) §103D-310(c), Certificate of Good Standing (COGS) for entities doing business in the State. Upon receipt of compliance paper documents (A-6, LIR#27, COGS), the purchasing agency reserves the right to verify their validity with the respective issuing agency.
  • COMPLIANCE AND DOCUMENTATION: Vendors are required to be compliant with all appropriate state and federal statutes. Proof of compliance is required through HCE or via paper documentation.
  • QUESTIONS ABOUT THIS SOLICITATION: Unless otherwise indicated, questions regarding this solicitation must be directed to the Buyer listed.
  • RESPONSE TO THIS SOLICITATION: Only responses submitted through HIePRO shall be considered for award.
  • OFFER DEEMED FIRM/AUTHORITY TO SUBMIT OFFER: Submission of an electronic response to the State of Hawaii constitutes and shall be deemed an offer to sell the specified goods and/or services to the State of Hawaii at the price shown in the response and under the State's Terms and Conditions. The electronic response submitter certifies that he/she is authorized to sign the response for the submitting vendor and that the response is made without connection with any person, firm, or corporation making a response for the same goods and/or services and is in all respects fair and without collusion or fraud.