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Q18002324 Support for Kofax and Filenet P8

General Information
Solicitation Number
Q18002324
Status
Cancelled
Canceled Reason
Program to cancel the Hiepro request for Kofax and Filenet P8 because the conversion from Filenet CS5.5 to Filenet P8 has not been completed. The Hiepro request requirements do not have requirements of the current CS5.5 version; which is the current version in production and would require support until the new version is implemented. Moreover, the Judiciary currently does not have any understanding of the kind of maintenance and support that the new product would require and seeking services for maintenance and support through Hiepro is therefore premature.
Department
Judiciary
Division
The Judiciary
Canceled Date
07/26/2018 08:01 AM
Islands (where the work/delivery is to be performed)
Oahu
Category
Goods and Services
Release Date
06/21/2018
Offer Due Date & Time
06/26/2018 04:00 PM
Description
Technical support for Kofax and Filenet P8 services for a period of 12 months. The contract may be extended for one (1) additional twelve (12) month period upon mutual agreement in writing at least thirty (30) days prior to expiration, subject to funding, satisfactory contract performance and total contract amount is less than $100,000. This solicitation is contingent upon availability of funds.
Contact Person
CHAN, TRACY
Email
tracy.s.chan@courts.hawaii.gov
Phone
808-538-5746
General Comments
This solicitation is for support services for support services for Kofax and Filenet P8.
1. General Requirements
a. Bidder shall not require a permanent onsite space to perform the work.
b. Bidder shall be comfortable in providing a set of references who may confirm the bidder’s demonstrated experience & knowledge in the questions below and within the attached questionnaire.
c. Must have the ability to provide emergency support during regular State of Hawaii business hours, 7:45am to 4:30pm Hawaii Standard time.
d. Support is on-demand and cannot be guaranteed hours; however, support for fiscal years 2017 and 2018 averaged approximately 2 to 5 hours per month.

2. Filenet P8
a. Bidder has a minimum 4 years of experience in Filenet in the last 8 years for at least 2 clients
b. Demonstrated experience in Filenet P8.

3. Kofax
a. Bidder is KOFAX certified, to receive KOFAX support
b. Has at least 2 employees or sub-contractors with the appropriate qualifications
c. Bidder has a minimum 4 years of experience in Kofax in the last 8 years for at least 2 clients
d. Demonstrated experience in Kofax Capture 10

4. Filenet P8 / Kofax integration
a. Bidder has a minimum 4 years of experience in Filenet and Filenet Integration in the last 8 years for at least 2 clients
b. Demonstrated experience in Kofax to Filenet P8 connectivity/integration
c. Ability to perform batch classes or LUN change enhancements

5. See attachments: HIePRO Questionnaire and Reference Form to be completed by vendor and included with vendor's offer.
Procurement Officer
Tracy Chan
Attachments
Reference Form-Reference Form.pdf
JUD General Conditions-JUD General Conditions.pdf
HIePro Questionnaire-HIePro Questionnaire.pdf


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Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility of this Solicitation (Including the appendices and exhibits to this Document, and any other document related to this Solicitation), to: CHAN, TRACY.

Q18002324 Support for Kofax and Filenet P8

Line Items
#
Title
Quantity
Unit of Measure
Commodity Code
 

1
Support services for Kofax and Filenet P8
1
JOB
541512 

Code Table
Commodity Code Description
541512 Computer software consulting services or consultants
General
Quantity
1
Unit of Measure
JOB
Title
Support services for Kofax and Filenet P8
Description
Support services for Kofax and Filenet P8; duration shall be 12 months, with the option to extend for one additional 12-month period. The cost of each additional contract term may be increased by no more that 5% per 12-month period; the extension period is dependent on the availability of funds. Pursuant to HIePRO rules, the total combined contract for the two years should not exceed $99,999.99 inclusive of applicable taxes.
Attachments

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Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility of this Solicitation (Including the appendices and exhibits to this Document, and any other document related to this Solicitation), to: CHAN, TRACY.

Q18002324 Support for Kofax and Filenet P8

Instructions
  • VENDOR REGISTRATION IN HAWAII COMPLIANCE EXPRESS (HCE) : Vendors can register at https://vendors.ehawaii.gov/hce via an annual subscription fee and should subscribe prior to responding to a solicitation. For more information visit the HCE Section of the FAQs at http://spo.hawaii.gov/faqs/#tabs-4.
  • VENDOR COMPLIANCE – PAPER DOCUMENTS : Vendors not utilizing HCE shall provide paper certificates that must be valid at the time of award. All applications for applicable clearances are the responsibility of the vendor, who must be compliant pursuant to HRS§103D-310(c) with the chapters 1) Chapter 237, General Excise Tax Laws; 2) Chapter 382, Hawaii Employment Security Law; 3)Chapter 386, Worker’s Compensation Law; 4) Chapter 392, Temporary Disability Insurance; 5)Chapter 393, Prepaid Health Care Act; and 6) §103D-310(c), Certificate of Good Standing (COGS) for entities doing business in the State. Upon receipt of compliance paper documents (A-6, LIR#27, COGS), the purchasing agency reserves the right to verify their validity with the respective issuing agency.
  • OFFER DEEMED FIRM/AUTHORITY TO SUBMIT OFFER: Submission of an electronic response to the State of Hawaii constitutes and shall be deemed an offer to sell the specified goods and/or services to the State of Hawaii at the price shown in the response and under the State's Terms and Conditions. The electronic response submitter certifies that he/she is authorized to sign the response for the submitting vendor and that the response is made without connection with any person, firm, or corporation making a response for the same goods and/or services and is in all respects fair and without collusion or fraud.
  • COMPLIANCE AND DOCUMENTATION: Vendors are required to be compliant with all appropriate state and federal statutes. Proof of compliance is required through HCE or via paper documentation.
  • QUESTIONS ABOUT THIS SOLICITATION: Unless otherwise indicated, questions regarding this solicitation must be directed to the Buyer listed.
  • ADDITIONAL FEES AND CHARGES: Vendors shall include all applicable fees, charges, surcharges, shipping/handling, delivery, or any other charges associated with this solicitation in the price submitted.
  • TRANSACTION FEES: The Awarded Vendor shall pay a Transaction Fee of 0.75% (.0075) of the award, not to exceed $5,000 for each award. This transaction fee shall be based on the original award amount or estimated amount, and Contractor shall be responsible for payment of the fee to Hawaii Information Consortium, LLC (HIC), the vendor administering the HIePRO. Payment must be made to Hawaii Information Consortium, LLC (HIC) within thirty (30) days of receipt of invoice.
  • VENDOR NON-COMPLIANCE : NON-COMPLIANCE may result in a vendor not receiving an award, delay of payment, or cancellation of award. If the vendor does not maintain timely compliance, which is the vendor’s responsibility, an offer otherwise deemed responsive and responsible may not be awarded. State agencies may check for compliance at any time.
  • RESPONSE TO THIS SOLICITATION: Only responses submitted through HIePRO shall be considered for award.
  • HAWAII GENERAL EXCISE TAX (GET): Unless otherwise stated in this solicitation, vendors shall include all applicable taxes in the price submitted. The Hawaii General Excise Tax (GET) shall not exceed 4.712% for the island of Oahu and 4.166% for the islands of Maui, Kauai, and Hawaii.