Public Display Solicitation

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P23001870 Unemployment Insurance Modernization Project

General Information
Solicitation Number
P23001870version:    10
Status
Awarded
Department
Labor & Industrial Relations
Division
Unemployment Insurance Division
Islands (where the work/delivery is to be performed)
Statewide
Category
Goods and Services
Release Date
03/10/2023
Amendment Date
10/02/2023
Amendment Reason
A call for Best and Final Offer (BAFO is hereby made. Refer to uploaded document 10.2.2023 Amendment BAFO - signed.pdf.
Offer Due Date & Time
10/17/2023 08:00 AM
Description
The State of Hawaii, Department of Labor and Industrial Relations (DLIR) is seeking proposals from qualified contractors to provide Unemployment Insurance (UI) system modernization software and implementation services as described in this RFP, Implementation Services Requirements, Ongoing Services Requirements, and other attachments.
Contact Person
Thomas, Lizabeth
Email
lizabeth.thomas@hawaii.gov
Phone
808-586-9051
General Comments
Procurement Officer
Leila Shar
Attachments
OF_2 Offeror Entity Reference Questionnaire.docx
RFP_23_01_UI.pdf
OF_12 Proposed Project Organization and Staffing.doc
OF_11 CONFIDENTIAL INFORMATION.docx
OF_10 LIST OF EXCEPTIONS TO TERMS.docx
OF_9 Implementation Services Requirements.docx
OF_8 Ongoing Services Requirements.docx
OF_7 Service Level Agreement Requirements.docx
OF_6 Level of Customization.xlsx
OF_5 Cost Proposal Form.xlsx
OF_4 Requirements Traceability Matrix.xlsx
OF_3 Proposed Staff Resume.docx
OF_1 Offer Form.docx
Exhibit 3 Supplemental General Conditions.pdf
Exhibit 2 State Attorney General AG General Conditions.pdf
Exhibit 1 General Provisions.pdf
Attachment F Website Language Access Guide 508.pdf
Attachment E Deliverables.pdf
Attachment D Relationship Management.pdf
Attachment C Glossary of Terms and Abbreviations.pdf
Attachment A Service Level Agreements.pdf
Attachment B Proposed Project Organization and Staffing.pdf
Amendment_01_signed.pdf
PreOffer Conference Slide Deck 3.17.2023.pdf
Amendment_02_Signed.pdf
Revised OF_4 Requirements Traceability Matrix.xlsx
Revised OF_9 Implementation Services Requirements.docx
Revised OF_12 Proposed Project Organization and Staffing.doc
RFP_23_01_UI_DLIR_Responses.pdf
Revised OF_5 Cost Proposal Form.xlsx
Revised OF_2 Offeror Entity Reference Questionnaire.docx
Revised Exhibit 3 Supplemental General Conditions.pdf
Revised Attachment B Proposed Project Organization and Staffing.pdf
PROJECT_ORG_CHART.pdf
DLIR_POLICIES.pdf
Amendment_03_Signed.pdf
Amendment_04_signed.pdf
Amendment_05_signed.pdf
Amendment 06.pdf
ROUND_2_QUESTIONS_DLIR_RESPONSES.pdf
OF_2 Offeror Entity Reference Questionnaire_Revised_4.27.2023.docx
Amendment_07_signed.pdf
UPDATED_ROUND_2_QUESTIONS_DLIR_RESPONSES.pdf
10.02.23 Amendment BAFO - signed.pdf


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Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility of this Solicitation (Including the appendices and exhibits to this Document, and any other document related to this Solicitation), to: Thomas, Lizabeth.

P23001870 Unemployment Insurance Modernization Project

Line Items
#
Title
Quantity
Unit of Measure
Commodity Code
 

1
UID Modernization
1
EACH
541511 

Code Table
Commodity Code Description
541511 Computer program or software development, custom
General
Quantity
1
Unit of Measure
EACH
Title
UID Modernization
Description
The State of Hawaii, Department of Labor and Industrial Relations (DLIR) is seeking proposals from qualified contractors to provide Unemployment Insurance (UI) system modernization software and implementation services as described in this RFP, Implementation Services Requirements, Ongoing Services Requirements, and other attachments.
Attachments

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Direct all questions regarding this Solicitation, and any questions or Issues relating to the accessibility of this Solicitation (Including the appendices and exhibits to this Document, and any other document related to this Solicitation), to: Thomas, Lizabeth.

P23001870 Unemployment Insurance Modernization Project

Instructions
  • COMPLIANCE AND DOCUMENTATION: Vendors are required to be compliant with all appropriate state and federal statutes. Proof of compliance is required through HCE or via paper documentation.
  • RESPONSE TO THIS SOLICITATION: Only responses submitted through HIePRO shall be considered for award.
  • QUESTIONS ABOUT THIS SOLICITATION: Unless otherwise indicated, questions regarding this solicitation must be directed to the Buyer listed.
  • TRANSACTION FEES: The awarded vendor shall pay a transaction fee of 0.75% (.0075) of the award, not to exceed $5,000 for each award. This transaction fee shall be based on the original award amount and the awarded vendor shall be responsible for payment of the fee to Tyler Hawaii, the vendor administering the HIePRO. Payment must be made to Tyler Hawaii within thirty (30) days of receipt of invoice. The invoice is generated based on the date the award is posted.
  • OFFER DEEMED FIRM/AUTHORITY TO SUBMIT OFFER: Submission of an electronic response to the State of Hawaii constitutes and shall be deemed an offer to sell the specified goods and/or services to the State of Hawaii at the price shown in the response and under the State's Terms and Conditions. The electronic response submitter certifies that he/she is authorized to sign the response for the submitting vendor and that the response is made without connection with any person, firm, or corporation making a response for the same goods and/or services and is in all respects fair and without collusion or fraud.
  • VENDOR NON-COMPLIANCE : NON-COMPLIANCE may result in a vendor not receiving an award, delay of payment, or cancellation of award. If the vendor does not maintain timely compliance, which is the vendor’s responsibility, an offer otherwise deemed responsive and responsible may not be awarded. State agencies may check for compliance at any time.
  • VENDOR REGISTRATION IN HAWAII COMPLIANCE EXPRESS (HCE) : Vendors can register at https://vendors.ehawaii.gov/hce via an annual subscription fee and should subscribe prior to responding to a solicitation. For more information visit the HCE Section of the FAQs at http://spo.hawaii.gov/faqs/#tabs-4.
  • ADDITIONAL FEES AND CHARGES: Vendors shall include all applicable fees, charges, surcharges, shipping/handling, delivery, or any other charges associated with this solicitation in the price submitted.
  • VENDOR COMPLIANCE – PAPER DOCUMENTS : Vendors not utilizing HCE shall provide paper certificates that must be valid at the time of award. All applications for applicable clearances are the responsibility of the vendor, who must be compliant pursuant to HRS§103D-310(c) with the chapters 1) Chapter 237, General Excise Tax Laws; 2) Chapter 382, Hawaii Employment Security Law; 3)Chapter 386, Worker’s Compensation Law; 4) Chapter 392, Temporary Disability Insurance; 5)Chapter 393, Prepaid Health Care Act; and 6) §103D-310(c), Certificate of Good Standing (COGS) for entities doing business in the State. Upon receipt of compliance paper documents (A-6, LIR#27, COGS), the purchasing agency reserves the right to verify their validity with the respective issuing agency.
  • HAWAII GENERAL EXCISE TAX (GET): Unless otherwise stated in this solicitation, vendors shall include all applicable taxes in the price submitted. The Hawaii General Excise Tax (GET) shall not exceed 4.712% for the islands of Oahu, Kauai and Hawaii, and 4.1666% for the island of Maui.