Public Display Award

General Information
Award Title
Oracle Database Maintenance and Support Services
Award Description
Oracle Database Maintenance and Support Services
Date of Notice of Award
02/23/2026
Solicitation Number
B26001292
Contract Number
DCR 26-ITS-17
Basis of Award
Adequate Competition
Contract Start Date
04/01/2026
End Date / Delivery Date
03/31/2027
Awardee
Hoike Networks, INC
Method of Procurement
Competitive Sealed Bidding (IFB)
Department
Corrections and Rehabilitation
Original Award Amount
$25,400.00
Current Award Amount
$25,400.00
General Comments
Contact Person
Lisa Sur
Email
lisa.e.sur@hawaii.gov
Phone
808-587-2523
Line Items
Line Item Number
Line Item Title
Line Item Comments
Attachments
Code Table
Award By
Unit Price and Quantity
Quantity
8
Unit of Measure
HOUR
Unit of Measure
HOUR
Price per Unit
$175.00
Total Price
$1,400.00
Title
Hourly rate for additional support services
Description
Additional support service hours maybe for Offendertrak, Inmate Trust Account, or cleansing of data. 8 hours is an estimate and may be more or less depending on the incident or service.
Solicitation Attachment

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Code Table
Award By
Unit Price and Quantity
Quantity
12
Unit of Measure
MONTH
Unit of Measure
MONTH
Price per Unit
$2,000.00
Total Price
$24,000.00
Title
Monthly support fee
Description
Monthly support fee includes 8 hours of support during regular business hours (8:00 am upto 4:00 pm, HST)
Solicitation Attachment

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Amendments
Instructions
  • TRANSACTION FEES: The awarded vendor shall pay a transaction fee of 0.75% (.0075) of the award, not to exceed $5,000 for each award. This transaction fee shall be based on the original award amount and the awarded vendor shall be responsible for payment of the fee to Tyler Hawaii, the vendor administering the HIePRO. Payment must be made to Tyler Hawaii within thirty (30) days of receipt of invoice. The invoice is generated based on the date the award is posted.
  • HAWAII GENERAL EXCISE TAX (GET): Unless otherwise stated in this solicitation, vendors shall include all applicable taxes in the price submitted. The Hawaii General Excise Tax (GET) shall not exceed 4.712% for the islands of Hawaii, Kauai, Oahu and Maui.
  • ADDITIONAL FEES AND CHARGES: Vendors shall include all applicable fees, charges, surcharges, shipping/handling, delivery, or any other charges associated with this solicitation in the price submitted.